Account & Relationship Management (Sales)
Full time
About BuildsafeBuildsafe is a market leader in providing height safety systems and solutions within the building and construction environment. Our innovative product range includes guardrail edge protection, void protection systems, working platforms, temporary fencing, and scaffolding. Our purpose is to be the best we can be, keeping people safe from harm in their high-risk work through exceptional service and products.
About The RoleReporting to the Chief Commercial Officer, the Account Manager is based in our St Mary's office and will play a crucial role in delivering timely service and response to our customers across the NSW region. There will be ad hoc travel to our Newcastle branch network, and for a large percentage of your work week, you will be on the road. This role will involve servicing current Buildsafe customers, with an opportunity to expand your portfolio through new acquisitions.
Responsibilities include: Providing exceptional customer service satisfaction through understanding and delivering upon customer requirementsSupporting the growth of the NSW business through an increase in jobs wonMaintaining a strong brand presence and reputation in how you deliver businessManaging your own client records and contracts, requiring strong administrative skillsQualificationsTo be successful in this key role, we are looking for:
Previous experience in building services or construction; candidates with residential construction industry experience will be highly regardedPrevious experience in an Account Management or Sales capacity, specifically a relationship-based approach to dealing with customersExceptional ability to communicate, influence, and foster relationshipsA natural flair and energy for sales, which is self-motivatedAbility to make important decisions and cope with the pressure of demanding targets and tight deadlinesBenefits of working at BuildsafeCompetitive remuneration package, including car allowance and incentivesNovated leaseAmple parking available at head officeWork Monday to FridayStaff Care & Employee Assistance ProgramOpportunities for career developmentTeamwork, camaraderie, and a business that is genuinely keen to invest in you & your potentialAt Buildsafe, we're not just a company; we're a trusted partner in the Building and Construction industry. Specialising in advanced height safety systems, we're known for our fast-paced, dynamic environment that thrives on innovation and continuous improvement. With over 500 staff nationally, we service clients across Queensland, New South Wales and Victoria. Our unique, in-house designed products, including exclusive Platform, Scaffold, and Guardrail systems, set us apart in the marketplace, making us leaders in safety solutions. But what truly makes us stand out is our commitment to relationships — with our clients, our partners, and most importantly, our people.
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