We have an opportunity for an experienced Account Manager to join our Commercial Department managing Yorkshire accounts local to our Normanton plant. This role will take full responsibility for managing existing accounts including the up-selling and growth of profits within those accounts alongside conducting mobilisations and holding regular customer meetings (QBRs).
In this role you will be fully accountable to your customers and it is imperative you are quickly able to develop a thorough understanding of Sharpsmart business, our service models and our products that you will be managing and/or selling.
Key role focus
Develop and maintain relationships with key stakeholders for each customer/prospect
Adherence to company sales and/or contract management processes
Maintain accurate customer and opportunity records within CRM system (Salesforce)
Completion and submittal of customer quotations
Own and maintain FY sales strategy for specified territory and customer base
Achievement of specified sales targets as set by business
Provide regular market updates to business and deliver presentations to customers/prospects
Identify right fit customers and attain key sales information to develop opportunities
Timely progression of opportunities within individual pipeline
Attendance at exhibitions/events as required
Qualification of leads and progression to opportunities
Protect and increase profit within existing accounts
Conduct customer audits as required by contract
Provide assistance in cases and escalation events where required
Effective liaison and co-ordination of Field Service resources
Hosting and attendance at customer Duty of Care meetings
Candidate Profile
Minimum 3 years' experience in a similar Contract Manager position in Healthcare/Clinical Waste sector
Experienced in developing sales strategy for own customer base achieving specified sales targets
Proven experience in managing customer accounts including up-selling and growth of profits
Ability to communicate clearly and effectively, both verbally and written and including presentation skills
Understanding of all Microsoft Packages - Intermediate use of Excel and PowerPoint and CRM system (Salesforce)
Full clean driving licence and willingness to travel
What we can offer
Competitive salary with commission bonus scheme
Company car or car allowance
Healthcare and dentalcare options
Caboodle benefits scheme
Training and Development
Company events
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