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Job no: 501007
Work type: Permanent - Full Time
Location: Perth
Categories: Customer Service, Sales
Your part in itThis role is critical in fostering customer loyalty and attracting new business in the small to medium enterprise sector by actively cultivating relationships and efficiently managing customer interactions.
What you'll put into itProactively manage a portfolio of accounts primarily through phone and email interactions, achieving predefined targets for customer retention.Drive the development and expansion of new business by engaging in cold calling, responding to warm leads, and conducting face-to-face sales, ultimately achieving sales targets.Demonstrate a robust customer service orientation, adeptly addressing and resolving customer queries efficiently and providing timely responses.Sales administration, including performing administrative tasks associated with sales contract renewal.Collaborating with the billing team to guarantee a high-quality, customer-focused end-to-end management of sales and billing processes.What you'll bring to itProven sales expertise with a track record of surpassing targets, multitasking, and strong attention to detail.B2B experience in converting cold and warm leads via outbound tele-sales and face-to-face.Robust skills in negotiating contracts and prices to secure optimal outcomes for the business.Sound working knowledge of Microsoft Outlook, Excel, PowerPoint, and Word.Experience with Microsoft Dynamics 365 (CRM) is desirable.If you like the sound of this, and you've got experience in a similar role, we'd love to talk to you.
Come and discover better together with Alinta Energy.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.
We look forward to hearing from you. Click 'Apply' to submit your application.
Closing date: 17th of January.
Advertised: 19 Dec 2024 W. Australia Standard Time
Applications close: 17 Jan 2025 W. Australia Standard Time
Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations.
We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community.
We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.
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