Dow Jones Account Manager in NSW , Australia Job Description:
When you join Dow Jones, you become part of a dynamic, creative, and innovative news and information company. As a global leader in news and business intelligence, we encompass newswires, websites, newspapers, apps, newsletters, databases, magazines, radio, and television—including some of the most respected brands like Factiva, The Wall Street Journal, and Barron's. Our media inform vital global discussions and decisions, and our databases make the business world more transparent. We are dedicated to developing solutions that transform information into insight and prosperity.
Role Overview:
This role is pivotal in selling and retaining business across diverse markets, including Financial, Corporates, Government, and Academic sectors, with a focus on Risk & Compliance functions and solutions.
Key Responsibilities:
Generate new revenue streams through sales of products and services tailored to our prospects' business needs.
Retain Dow Jones contract revenue and ensure our products and services meet customers' business needs.
Maintain high levels of customer satisfaction through regular communication and building strong relationships.
Develop and execute a plan for managing account renewals, ensuring timely communication and fulfilment of contractual obligations.
Oversee all aspects of account management, including understanding client businesses, resolving issues promptly, and keeping abreast of competitor solutions.
Identify opportunities for increasing revenue within accounts through up-selling and cross-selling initiatives.
Manage sales forecasts and pipelines to ensure clear reporting of renewals, sales opportunities, and associated revenue and timelines.
Skills & Experience:
Strong initiative and self-motivation, with the ability to thrive both independently and in a team environment.
Exceptional relationship-building, negotiation, and closing skills.
Proven success in selling business news and information to corporate or financial client would be beneficial.
Understanding of internet and intranet applications, emerging web technologies, and industry trends.
Strong business acumen to identify potential opportunities and effectively communicate the benefits of Dow Jones products with customers and prospects.
Knowledge of the Risk & Compliance markets would be an advantage.
Comprehensive Insurance & Retirement plans
Paid Time Off and Leave
Generous Parental Leave Benefits
Family Care Benefits
Access to Dow Jones Products
Employee Referral Program
Employee Well-being Support & Fitness Programs
We are committed to creating an inclusive and supportive work environment that values diversity and empowers everyone to achieve their full potential. Join us and be part of a team that makes a difference.
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ******. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Business Intelligence
Job Category: Sales
Union Status:
Non-Union role
Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at ****** . Please put "Reasonable Accommodation" in the subject line.
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