CMC are hiring! We have a permanent opportunity for a Sales Executive to join our Sales team, based in our Barangaroo, Sydney office.Please note that we operate onsite working and would need someone to come into our Barangaroo office 5 days per week. Please note that this position is only open to Sydney based candidates with full, permanent working rights (Permanent Resident/Citizen).
CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we've expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we're still growing.
The Premium Client Management Team (PCMT) is responsible for Sales and local business development and relationship management for all premium value clients. Within PCMT, there is a separate team, which focuses on on-boarding and servicing premium clients. This role will specifically focus on converting opportunities to new live trading accounts and proactively identifying high valued clients for our premium client facing team.
ROLE AND RESPONSIBILITIES Adhere to and achieve consistent monthly KPI targets (such as conversion rate, outbound call numbers etc…)Identify sales opportunities where possible – contacting leads via outbound calling/email/seminarsProvide excellent and high calibre client service to ensure a positive client experienceProactively identify and cross sell additional products and services to existing clientsProactively identify opportunities to improve the client experienceProactively respond to and manage inbound client queries professionally and efficientlyAct as a brand ambassador in all client interactionsTake ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.Escalate all relevant client issues to appropriate levels to ensure a consistently high level of client serviceEffectively deal with client queries - focussing on getting it right first timeEnsure compliance with RG146 certification, including annual CPD pointsAlways act with integrity in every aspect of the role (on-boarding, branding, client communications etc…)Provide proactive and timely support during the client on-boarding processOther duties if required.KEY SKILLS AND EXPERIENCE Excellent verbal and written communication skills2+ years in outbound Sales (preferably Finance)Proven sales ability and skills to work with KPIs and targetsPrevious sales focussed senior role would be highly regarded.Demonstrates passion and enthusiasm for our products and servicesOperates with integrity and a highly client centric mind set, with an ability to build, influence and enhance strong and meaningful client relationshipsAbility to work effectively as part of a teamIntermediate knowledge/experience of financial marketsExpert knowledge of platform and products highly regardedBENEFITS Charity give-back days.1 extra annual day of leave for your birthday.A dedicated benefits & wellbeing hub, for you to save on groceries, access retailer discounts and enjoy various resources to enhance your physical & mental wellbeing.Receive an extra day of annual leave after each year of service (max 25 days of annual leave after 5 years of service).Social Club, Women@CMC, LinkedIn Learning and more.We value diversity, so we value unique experiences and backgrounds. Even if you only meet some of the requirements, we'd still like to hear from you.
CMC Markets is powered by our people. We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace, where our people feel confident to be themselves, feel valued and are able to do their best work. We don't just value differences and unique perspectives, we seek them out and we invite them in, because we know it will lead to better outcomes for everyone.
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