At Holdfast Insurance Brokers, we bring over 30 years of experience in the insurance industry to our valued clients. With offices located in Adelaide and Darwin, we are dedicated to providing thoughtful and innovative insurance solutions. Our long-standing commitment to exceptional service and expertise has made us a trusted partner in the industry and we're excited to invite a talented and experienced Account Manager to join our supportive and dynamic team within our Darwin office.
Position Overview: As an Account Manager, you will be a pivotal part of our team, responsible for managing and nurturing our key client relationships, driving strategic initiatives, and ensuring the delivery of top-tier insurance solutions. Your role will involve overseeing complex insurance accounts, collaborating with internal teams, and contributing to the growth and success of our organisation.
Key Responsibilities: Develop and maintain strong, long-term relationships with key clients, acting as their primary point of contact. Oversee the management of complex insurance accounts, ensuring that all client needs and expectations are met. Collaborate with clients to understand their insurance requirements and provide tailored solutions. Lead and mentor Junior Account Managers and support staff, providing guidance and expertise to enhance team performance. Analyse market trends and industry developments to offer strategic insights and recommendations to clients. Manage and resolve any client issues or concerns, ensuring high levels of client satisfaction. Coordinate with internal teams to ensure the successful implementation and management of insurance policies and programs. What Skills and Qualifications will you Require? 3+ years prior Insurance Broking experience Minimum Tier 1 in Insurance Broking qualification Ability to interpret policy wordings, provide policy coverage advice and make comparisons between insurance products Strong written and verbal communication skills Excellent organisational skills and attention to detail Outstanding time management, organisational and planning skills Proficiency in industry-specific software and tools What Skills and Qualifications are preferred for the position? If you don't hold these skills or qualifications, we encourage you to still apply. We can assist you with your ongoing professional development.
Diploma of Insurance Broking Proficiency with common broking systems, such as WinBEAT, OfficeTech, SCTP and Sunrise What are the Perks of this exciting position? Flexible working arrangements Birthday leave Potential for commissions Free Travel Insurance Career development and study opportunities An amazing Team environment Are you the person we are looking for? If you are reading this ad and are excited about the potential of working with some of the best insurance brokers in the industry, then we encourage anyone who meets the above criteria to apply today! The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Our team can't wait to meet with you to discuss your future with Holdfast Insurance Brokers.
How do you Apply? To apply for this amazing opportunity for career succession and growth please send your resume and covering letter telling us all about you. Address your covering letter to the Operations Manager – Heath Rodda and if you are shortlisted, Heath will be in contact with you. All applications will be treated strictly confidential.
Holdfast Insurance Brokers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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