Location: Brisbane Salary: From $75k + super About Us: Our client specialises in providing unique and high-quality furniture solutions to clients around the world.
Their commitment to excellence and innovation has positioned them as a leader in the industry, and they pride themselves on delivering exceptional products and services to their clients.
Role Overview: In this role, you will assist in managing and nurturing relationships with key clients in Australia and New Zealand, ensuring their satisfaction and supporting growth initiatives.
The ideal candidate will have a passion for customer service, strong communication skills, and a willingness to learn and grow in account management.
Key Responsibilities: Account Support: Assist in developing and maintaining relationships with key accounts, acting as a support point of contact for their needs.
Client Satisfaction: Help ensure a high level of customer satisfaction by understanding and addressing clients' needs and concerns.
Sales Support: Identify opportunities to support sales growth within key accounts.
Strategic Assistance: Collaborate with internal teams to support the development and execution of strategic plans that align with customers' business goals.
Performance Monitoring: Assist in monitoring and analysing account performance, providing regular reports and insights to both clients and internal stakeholders.
Problem Resolution: Help proactively identify and resolve any issues or challenges that may arise, ensuring a smooth and positive experience for all customers.
Market Awareness: Stay updated on industry trends and market conditions to provide valuable insights and recommendations to internal and external stakeholders.
Travel: Must be available to travel both domestically and internationally if required.
Qualifications: Experience: Some experience in customer service, sales, or a related field, preferably within the retail or e-commerce industry.
Analytical Skills: Strong analytical and problem-solving abilities, with a keen eye for detail.
Sales Acumen: A strong interest in achieving sales targets and driving revenue growth.
What We Offer: Competitive salary and performance-based bonuses.
Opportunities for professional growth and career advancement.
A supportive, fun, and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume to ****** Equal Opportunity Employer: Our client celebrates diversity and is committed to creating an inclusive environment for all employees.