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Account Manager

Details of the offer

Join a company that values both its people and culture, and be a key part of our diverse, forward-thinking team. Step into a multi-award-winning powerhouse, where groundbreaking innovation is a way of life.Earn a competitive salary PLUS super with travel expenses covered!About NLT Digital SolutionsNLT Digital Solutions is a prominent player in mining and tunnelling, known for its dedication to mining innovation, including the introduction of the first underground Wi-Fi network in coal mines.We offer a range of underground network solutions, like Digital Mine Core, DWG Direct, and N-Connex Alarm and Evocation hardware modules, which cover communication, data networks, tracking, monitoring, control, and video surveillance. NLT Digital Solutions' goal is to create connected mines that prioritize safety and efficiency. We are not only industry leaders but also sought-after employers in the mining sector, emphasizing innovation and excellence in our culture.Join NLT Digital Solutions for an exciting and inclusive work environment that values collaboration and motivation. Our global family embraces diverse cultures and fosters a fun atmosphere filled with enthusiasm. At NLT Digital Solutions, you won't just find colleagues; you'll be part of a passionate team that encourages each other to excel. Cross-team collaboration drives innovation, making it an exceptional workplace for your success and growth.About the OpportunityDue to rapid growth, NLT Digital Solutions has an exciting opportunity for a full-time Account Manager, based in our Caboolture Head office in Brisbane, QLD. While this role is based in Caboolture, occasional domestic and international travel will be required.Under the supervision of the Sales Manager, you will be accountable for maintaining customer relations, developing sales opportunities, and providing customer support.More specifically, your responsibilities will include but are not limited to:Conducting in-person and virtual visits to customer sites to maintain relations and develop sales opportunitiesDeveloping new customers in designated areasIdentifying sales leads and following through to order placementHandling inbound customer sales inquiries and providing quotations, product/service information, support, and pricing detailsFollowing up on arrangements for Trade Shows, Expos, and ConferencesAssisting with projects/deliverables and accounts receivablesCompiling tenders and quotesDeveloping customer presentations and communicationsMore About YouIn order to qualify for this role, you will ideally have a technical background (Network & IT) and a demonstrated understanding of WiFi and communication techniques used within the mining industry. Any experience in the mining industry will be held in high regard.Any previous Account Management or Sales experience will also be held in high regard.The following skills and experience will be strong assets:You work well in a team and value collaborationEffective virtual communication skills are essential as our team, stakeholders, and clients are located across the globeYou are a self-starter that can make a meaningful impact from your first dayYou excel in customer serviceYou are motivated and eager to learnWe are looking for a candidate who ultimately possesses a strong desire to learn and grow and has a solid foundation in relationship management.If you possess these skills or have a strong grasp of them, we'd love to hear from you!About the BenefitsYou will receive a competitive salary PLUS super! Alongside that, you'll enjoy a range of bonus perks, including:Travel expenses fully coveredOn-site parking for your convenienceQuarterly team bonding eventsAn annual EOY Christmas partyOpportunities for career developmentFuture required training & upskilling providedConsider the exciting horizons opened by our career-path planning and progression programs. You will have regular meetings with HR to discuss your career path and look to plan your future at NLT Digital Solutions together.If you are interested in progressing your career with an innovative company, apply today!
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