Account Manager

Assigned to a number of clients, the Account Manager is expected to retain existing business while pursuing profitable growth opportunities.
This role requires a blend of sales, customer service, and planning skills to enhance client satisfaction to achieve business goals.Client DetailsJoin Adecco, a global leader in workforce solutions, renowned for connecting talented individuals with top-notch employers across various industries.
Adecco Australia helps businesses enhance productivity and meet their staffing needs while supporting job seekers in achieving their career goals.
This dedication to excellence and strategic partnership makes Adecco Australia a trusted and valuable ally in the dynamic employment landscape.DescriptionAs an Account Manager, you will perform the following responsibilities while upholding Adecco's core values of Collaboration, Passion, Inclusion, Client at Heart, and Courage:Develop and maintain strong, long-lasting relationships with key client stakeholders.Serve as the lead point of contact for all client account management matters.Ensure the timely and successful delivery of our solutions according to client needs and objectives.Identify and pursue new business opportunities - Business Development.Conduct regular client feedback sessions and implement improvements based on feedback.Ensure client issues are dealt with in an efficient manner, keeping the client updated.Develop and implement client retention strategies to maintain long-term relationships.ProfileAdvantageous if you possess a Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.Experience in WHS processes and legislationExperience in delivering client-focused solutions based on customer needs.Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.Solid experience with CRM software and MS Office (particularly MS Excel).Job OfferOpportunity for Hybrid work both on site at the Ballarat site as well as WFH.Competitive SalaryWorking with Industry Leaders