Account ManagerGuild Group Holdings Ltd Hobart, Australia
Ways of Working: Hybrid role; Hobart office, client facing and homeTools: Fully maintained car and monthly phone allowanceJob Number: 493644
Work type: Full Time Permanent
Location: Hobart
Categories: Sales & Business Development
Role Type: Full-time permanent, 35 hours per weekPackage: Base + Super + 15% short term incentive Who are we.
Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we have delivered exceptional products, services, and unparalleled customer experiences, driven by genuine care for our clients' professional and financial well-being. With over 140 industry partnerships and 80,000 customers nationally, we are uniquely positioned to offer reliable insurance solutions. At the heart of what we do is being there for those our communities rely on. We are Australian owned with offices nationwide, offering local knowledge and presence. As we enter our seventh decade, we continue to innovate and challenge the way we do things. There has never been a better time to join us.
The Role
Reporting to the Regional Manager, the Account Manager will be responsible for managing a designated client portfolio, driving its growth and profitable premium income. Through consistent and superior customer service, you will provide industry and insurance insights to help our clients understand and manage their needs and minimize risks.
About You
You thrive in a sales/account manager role with proven experience in developing client relationships and providing superior support. You have experience in managing a portfolio of commercial clients and are eager to learn and grow (insurance is great to have however we would also consider candidates with local B2B Account Management experience). Our client segments include health and community-based sectors, with four core pillars: Retail/Community Pharmacy, Allied Health, Childcare, and Veterinary/Pet.
Our purpose is to be "there for those our communities rely on". Given our market segments, you will understand why we can genuinely say we are a purpose-led organization.
If You Were in This Role Last Week, You Might Have:Delivered unrivalled customer service by providing industry and insurance insights, helping clients understand and manage their risks.Connected with your team to outline weekly objectives and targets.Conducted meetings with clients in your portfolio to prepare for renewals, understand their changing needs, and explore additional support options through our products.Followed up on warm leads for potential clients, educating them on specific commercial insurance classes, the associated risks, benefits, and premiums.Worked closely with the Customer Care team to enhance business processes and improve customer outcomes. What We Offer
Guild Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We pride ourselves on having an inclusive and productive workplace where we treat our people and clients with fairness, dignity, and respect. We offer:A competitive remuneration package includes a fully maintained vehicle, salary, and bonus.Hybrid working - a mix of office and home when you're not out with clients.Paid parental leave for eligible staff and an extra day of paid leave in addition to your annual leave entitlements.Enhanced long-service leave.Staff discounts with leading retailers.Innovative Employee Assistance Program.Wellbeing initiatives. Apply Now
Express your interest in this key role. Should you have any questions or need a copy of the position description, contact Jason at ******.
Come on, let's Thrive Together. Advertised: 25 Nov 2024 Tasmania Daylight Time
Applications close: 09 Dec 2024 Tasmania Daylight Time
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