Account Manager - Fixed-Term Opportunity

Details of the offer

About UsWe're known for being the country's most popular rewards program with over 9 million active members. And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.But, we're more than the card you carry around in your wallet or the app on your phone! With over 300 team members and growing, we have amazing office spaces in Sydney and Melbourne. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core values-Be United, Be Relevant, Be Passionate, Be Generous,andDoing the Right Thing.Your TeamWe've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you. Your RoleThere is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;This is a full-time fixed-term contract ending June 2025.Internally referred to as a Campaign Manager, your key responsibilities include:Manage, develop and deliver Flybuys activations including Campaign setup and implementation, brief development and post campaign reviews.Responsible for the campaign process to bring marketing plans to fruition (insight, analytics, creative, execution, PIR, feedback into strategy).Execute on the annual partner CRM strategy including a multi-channel and multi-offer plan to support and deliver business objectives.Work with the Commercial Manager to develop new campaign strategies to deliver partnership growth and the best in industry campaigns for our members returns.The ability to develop campaigns that deliver on the strategic objectives of our partnerships whilst maintaining a growth mindset and best in class value proposition for our members.Responsible for leading post campaign analysis and measurements to ensure the campaign offers are performing as expected, against targets.Work closely with the analytics teams to compile the reports for internal and partner reviewPresent campaign results and finds as part of the partner quarterly reviews and cadence.Develop and nurture relationships with internal stakeholders in departments including marketing, analytics, operations, customer service and finance to ensure a seamless delivery of partnership objectivesBuild strong relationships and trust with our external stakeholders including our partnersHave an understanding of commercial acumen and budget management. Your ExperienceTertiary Qualifications in Business or Marketing, or equivalent Industry experience with 3-5 years experience in campaign management.Agile experience desirableConfident and highly adaptable to working autonomously and with occasional ambiguityExcellent project management/communication/presentation skills, well organised and detail orientated.Excellent time management with ability to self manage, prioritise workload, and escalate issues when required.Experience in managing end-to-end campaigns, below the line practice ideals.Ability to liaise at a range of stakeholder management levels, with strong communications & presentation skills.Effective influencer and able to navigate internal and external organisations to build and leverage relationships.Ability to generate and/or interpret data insights to drive campaign objectives.Experience with EDM, programmatic and social media marketing channels.Strong understanding of retail category needs & requirements (desirable)The capacity to work effectively and deliver high quality outputs in a fast-paced environment.Commercial awareness and financial competence with entrepreneurial drive and business savvy.Naturally collaborative with a strong emphasis on building and leveraging relationships both internally and externally.Able to present confidently to a variety of audiences and the ability to handle multiple demands and competing priorities.Your BenefitsWe offer our valued team members a stack of exclusive benefits! To name a few...Flybuysflex | work from anywhere, measured on outcomesTwo well-being days per year!Volunteer leaveOngoing learning & development programs and opportunitiesMy Coles and Wesfarmers team member discount cardBe Well Programs – Mind/Body/SoulQuarterly All Team eventsHybrid social eventsNew starter kit merchandise Your Time to FlyWe value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
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