About the RoleWe are seeking a highly motivated and results-driven Account Manager to join our Customer Growth team at Klaviyo Inc. As an Account Manager, you will be responsible for selling our SMS product to our existing APAC client install base.
You will be part of a dynamic team that works closely with the Customer Success, SMS Ops, and Deliverability & Compliance teams to ensure customer satisfaction and success.
Key ResponsibilitiesPartner with Customer Success Managers to effectively target assigned customer segments/territories and create new SMS opportunitiesCollaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team on how to effectively sell SMS to their clientsSelf-prospect and advise existing Klaviyo customers on the value of SMS and why Klaviyo SMS is the best choice for their businessParticipate in regular workshops, lunch and learns, and in-market networking events to educate partners and customers on how to best leverage SMS to drive revenue and create long-lasting relationshipsProvide feedback to our Product Team that impacts the product roadmap and what we build for our customersHave a massive impact on revenue targets for 2024 and beyondRequirements2+ years experience carrying a revenue quota as an Account Executive/Account Manager/Account Director/Customer Success Manager (commercially orientated)Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholdersEnjoy/want to be in an expansion/growth focused role that is selling to existing/warm accountsStrong growth mindset and continually seek improvement and are rigorous in your pursuit of itAre encouraging of your team, thoughtful, engaging, and energeticHighly adept at influencing and relationship buildingFluent English (written & verbal). Additional business-fluent Japanese/Chinese a bonus+Eligibility to work in Australia without any restrictionsNice to HavesFamiliarity with or have sold SMS solutionsFamiliar in applying Challenger Sales methodology or similarAbout KlaviyoKlaviyo is a leading e-commerce marketing platform that empowers creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
We are committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
