As an Account Manager (reporting to the National Key Account Manager), you will be at the forefront of our mission to elevate our clients' experience and maximize their success with our risk management software and seamlessly integrate it into their operations.
This is a permanent, full-time opportunity and will be based in Melbourne, working across the South Bank and Scoresby offices with hybrid working arrangements.
Some of the responsibilities: Safety First: Uphold our commitment to safety, ensuring compliance with HSE regulations and fostering a culture of responsibility.Client Support: Conduct regular review meetings, offer software assistance, and resolve any issues promptly and effectively.Communication Champion: Facilitate communication between clients and internal teams, advocating for client-driven improvements.Commercial Success: Identify opportunities for growth and drive adoption of new products/services to meet commercial goals.Some of the skills: Education & Experience: 5-7 years of experience in a customer-focused environment; Tertiary or Advanced Diploma preferred but not essential.Time Management: A master of prioritization, you excel at managing your own time, prioritizing tasks, and achieving goals with precision and efficiency.Transferable Skills: Trust-building, customer service excellence, proactive mindset, and strong negotiation skills.Skills & Capabilities: Confidence, flexibility, strong business acumen, and a genuine desire to help our customers succeed.Next Steps If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
Cm3 also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community, and people with disabilities.
#J-18808-Ljbffr