Account & Relationship Management (Sales) Point Force Group Pty Ltd are one of the East Coast's fastest growing labour hire companies. We work closely with a wide range of clients to provide blue collar solutions in Labour Hire, Resource Planning & Recruitment in Mining, Construction & Civil Engineering.
We are looking for the right person to join our small team in a full-time position as our new Client Account Manager and work from our Gold Coast office to help expand our business in Queensland. Previous experience in either operations, recruitment or client account management in the construction or labour hire space is essential. Experience in Mining or Civil Engineering is advantageous.
About this role: We are looking for an individual with a strong operations background. This is a varied and autonomous role in a fast-paced environment. At Point Force Group we will provide all necessary training on Company internal systems & processes.
Role Responsibilities include: Management of existing and new client relationships Management of the recruitment process from start to finish including sourcing, vetting, onboarding and placing on-site employees Management of on-hire employees including check ins, performance management and addressing queries Responsible for employee file compliance in relation to HR and OHS Liaising with clients to effectively manage any pre-mobilisation, onboarding or new start paperwork Management of client bookings and requests, rostering and other information in our mobilisation / timesheet software Alloc8. Provide ad hoc support to the State Manager with a wide range of tasks and projects. About you: Minimum 2 years experience in operations, recruitment or client account management in the construction or labour hire space Excellent verbal, interpersonal & written communication skills Confident computer skills with experience using Google Workspace & Microsoft Office Ability to manage own workload and prioritise to meet deadlines Autonomous, team player and calm under pressure Solid problem-solving & decision-making skills Responsible & diligent when following internal systems Be flexible with work hours to accommodate rostering & recruitment needs Experience in or exposure to Mining, Construction or Civil Engineering Experience with Alloc8 software or similar rostering/scheduling or recruitment software At Point Force Group, we are always interested in growing our team with people who share our company values. When you join the Point Force team you can expect to enjoy the benefits of a team-focused, flexible and supportive work environment. Here are just some of the benefits you'll receive as part of our team:
Ongoing training, support and development - we invest in our team's professional development. Fun, happy team-oriented culture - we know how to have a laugh! Career pathways and growth opportunities - let us help you get there. Team building & events - we prioritize getting out of the office and team bonding regularly. Great incentives & rewards - you'll be recognized and rewarded for delivering quality outcomes. Great office location - convenient Gold Coast location with free parking! Apply today if you're interested; only shortlisted applications will be contacted. Please note; the recruitment process will include a national police clearance.
How to apply: Please apply through Seek by clicking the "Apply" button and uploading your cover letter and resume, detailing your suitability for the role. We look forward to hearing from you.
Your application will include the following questions:
How many years' experience do you have as a Client Account Manager? Which of the following Microsoft Office products are you experienced with? How many years of recruitment experience do you have? Which of the following statements best describes your right to work in Australia? Do you have experience in administration? How many years' experience do you have in the construction industry? Do you have experience preparing work rosters? Do you hold a Construction Induction Safety certificate (White Card)? #J-18808-Ljbffr