Consolidated Insurance Agencies are an industry awarded, respected insurance brokerage located in Hampton East, Ringwood and Caroline Springs in Victoria. We have a great culture and all our team members enjoy a fun and flexible working environment. As Brokers we are part of the Steadfast group and have a wide range of clients both SME & Commercial. You will get to work with our highly experienced Directors and team of Senior Account Managers.Do you enjoy working with a dynamic team on diverse challenges, strive to foster relationships, have the confidence to service and grow an existing client portfolio and are a great communicator, polite and friendly? Then we invite you to consider the key responsibilities of this excellent role in our exciting business that will give you the opportunity to develop sustainable client relationships and deliver our promise to clients in delivering exceptional customer service.Basic QualificationsYou must be Tier 1 Compliant and have at least 7-10 years Insurance Experience in General Insurance Broking.What will you do:Work closely with our Client Service Team, Underwriting Partners and Service providers.Assist CIA Directors and Senior Account Executives in support.Processing and facilitating your client's new business, renewals and endorsements.Preparing detailed and professional submissions for client new business and renewals.Assist clients over the telephone and seek terms for their insurance requirements from market underwriters in a professional, friendly manner.Interact and foster relationships with all stakeholders associated with our business, ie. existing and potential clients, underwriters, loss adjustors, premium funders.Manage complex client accounts and the overall execution.Work with our CRM, quoting and network platforms.Portfolio for this role is primarily Construction, Property and Liability lines.Who are you:Ability to influence and facilitate positive workflowGood time managerSelf-motivated and drivenAbility to work well independently and in a groupHave sound technical general insurance knowledgeHave detailed task planning skillsCurrent driving licenceAt CIA we take care of our peopleWe believe our people at CIA contribute to the success of our organisation and that of our Clients. We provide all our people with learning and development pathways. Our business believes that knowledge and skill is a two-way process. We encourage our people to participate and to highlight any gaps in their own skills or knowledge and then provide flexible solutions that are fully compensated by CIA. We have flexible work arrangements.We are committed to providing a diverse inclusive workplace where all employees are treated with fairness and respect. We strive to be the leader in our field and believe celebrating the uniqueness of every employee will result in a more creative and successful CIA.If you hold the necessary skills and attributes for this Position, please email your Cover Letter and Resume to ****** application will include the following questions:How many years' experience do you have as a Commercial Account Manager?Do you have experience in a role which requires relationship management experience?How many years of insurance broking experience do you have?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Have you completed a qualification in insurance broking?
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