Account Management Coordinator- TranslationsGreat opportunity for an Account Manager to be part of the largest private Language Service Provider in Australia. (Experience is preferred)
03rd May, 2024 About Us
With over 35 years' experience, Oncall is a leading international provider of language services. The ONCALL team comprises 12,000 interpreters and translators representing over 230 languages. ONCALL services thousands of community interpreting engagements each week, in both Australia and the UK, translates millions of words and places high level conference interpreters in over 150 international conferences and conventions each year. Our goal is to deliver innovative, responsive, and high-quality communication solutions to our clients.
The Opportunity
We're seeking an Account Manager to join our Global Business team. In this role, you'll play a pivotal part in developing and maintaining client relationships. You'll be responsible for:
Educating and advising clients on translation products and processesActing as the main point of contact for clients and addressing their evolving needsCollaborating with Project Managers to identify client requirements, prepare quotes, and create projects for confirmed bookingsWorking alongside the marketing team to broaden Oncall's multimedia portfolio.Offering support to team members as needed 03rd May, 2024 About Us
With over 35 years' experience, Oncall is a leading international provider of language services. The ONCALL team comprises 12,000 interpreters and translators representing over 230 languages. ONCALL services thousands of community interpreting engagements each week, in both Australia and the UK, translates millions of words and places high level conference interpreters in over 150 international conferences and conventions each year. Our goal is to deliver innovative, responsive, and high-quality communication solutions to our clients.
The Opportunity
We're seeking an Account Manager to join our Global Business team. In this role, you'll play a pivotal part in developing and maintaining client relationships. You'll be responsible for:
Educating and advising clients on translation products and processesActing as the main point of contact for clients and addressing their evolving needsCollaborating with Project Managers to identify client requirements, prepare quotes, and create projects for confirmed bookingsWorking alongside the marketing team to broaden Oncall's multimedia portfolio.Offering support to team members as needed This is a permanent full-time opportunity, based out of our Melbourne office, with flexible work arrangements.
What We're Looking For Experience in the language industryCustomer service experienceExcellent communication skills, both verbal and writtenImpeccable time management and prioritization skillsFluency in a language other than English is desirableKnowledge of translation, localization, DTP, or multimedia technologiesKeen attention to detailHighly organized and client-focusedInterest in the language industry and multicultural environmentsWillingness to learn new processes, technologies, and tools The Benefits
In addition to the opportunity, we also offer:
A supportive and inclusive team environmentOpportunities for professional growth and developmentAccess to the Oncall Benefits programA hybrid work environment with flexibility to work from home and the office Interested? Apply Now!
To apply for the role, please click the 'Apply' button and follow the prompts. Please include your CV and a brief cover letter expressing your motivation and key attributes for the role.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Apply For Job#J-18808-Ljbffr
