Shaping the future of real estate for a better worldAt JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:The Facilities Manager/Account Lead will manage the day-to-day activities for the assigned portfolio, and be the key point of contact for key stakeholders and/or clients.The role will assume overall responsibility for the global portfolio which includes 12 properties across Australia, the United Kingdom and United States. You will ensure that all preventative and reactive work orders are completed in line with SLAs. You will also ensure financial management, insurance claims, budgeting, WHS audits and regular reporting is completed.An Overview of the role:Work in conjunction with the Helpdesk and manage escalations regarding contractor mattersEffectively analyse fault logging records to identify trends and implement mitigation plans accordinglyManage asset register including building, plant and equipment inspections and reportingEnsure works do not impede occupation and/or operation of the facility without client approvalOversee compliance across the portfolio in relation to contracts, budget, KPI's, stakeholders and JLLAssist in budgeting and forecasting process and provide financial data to Finance Manager as requiredActively foster an environment encompassing teamwork, cooperation, performance excellence and personal successImplement, comply with all internal management systems such as Corrigo, JLL onsite, CMO and iComplyStrive to achieve and maintain government sustainability aspirations, work collectively with ESS teamSound like you? Why don't you apply? To apply you need to be:Has experience in handling client sensitivities knowing when to escalate with urgency, or how to de-escalate certain risksExperience with corporate clients and supporting/managing KPI performance deliveryDemonstrated ability to lead, manage and influence business relationships in a positive direction including negotiation and successful conflict resolutionExperience in developing strategic solutions to support both client and JLL requirementsExperience in managing successful teams, focused on performance and growthHas managed budgets successfully and ability to drive value and cost savingsStrong vendor management experience is requiredProven ability to build strong client relationships and the ability to adapt quickly to changing environmentsKnowledge of local occupational health and safety requirementsKnowledge of vendor/contractor managementStrong budget management and financial analysis skillsWhat you can expect from us:You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number LMREQ392333.
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