Account Manager APAC Reporting to the APAC Sales Director, the Account Manager role within SmartBear is an integral part of our continued success. You will be a trusted advisor to our most valued customers, driving both their success and that of SmartBear.
This position will drive the growth of SmartBear through new and cross-sell opportunities.
Successful candidates are required to be on site in the Melbourne office a minimum of 3 days a week.
Ideally, to be successful in this role you will already be displaying the following characteristics: A demonstrable track record of selling high value and transactional deals Highly organised, results driven and extremely self-motivated Accountable and interested in continuous learning to master your craft Extensive communication skills, comfortable speaking with both manual testers and senior level executives Responsibilities: Drive Billings and ARR within a defined territory Discover, prospect and qualify new opportunities as well as up-sell opportunities within existing customer base Represent SmartBear to the customer in all sales-related matters and understand the customer's business, product requirements, and industry challenges Direct complex sales cycles including account mapping, development of high-level relationships, account strategies, and business cases Effectively maintain sales pipeline data and activity reports, providing management with accurate sales forecasts Collaborate with SE's, marketing, Channel and product owners to share account knowledge and execute on sales strategies Work closely with Customer Success team to ensure successful roll-out, adoption and ongoing use of the product Proven ability to effectively communicate the value proposition of SmartBear solutions to prospects and customers Self-motivation, time management and personal accountability; overall hunter mentality with entrepreneurial spirit Strong analytical and presentation skills using common sales and business tools Excellent oral & written communication skills Strong organization and planning skills
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