Accor Hotels | Guest Service Ambassador

Details of the offer

Job Schedule: Temps Complet Job Type: CDI Brands: ADAGIO Location: __jobinformationwidget.freetext.LocationText__
Reference: REF36755B
Region: Europe and North Africa
Company Description: Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio, or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market, and free Wi-Fi. So whether you're here to take in a show at the O2, shop till you drop at Westfield, or take care of business at Canary Wharf, we have got you covered for a great stay.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit careers.accor.com .
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Welcomes all guests as soon as they arrive with care and attention, with a personalised approach Is proactive, anticipates guests' needs and looks for suitable solutions Conveys the hotel image and promotes the company's loyalty program ALL Assists as required with the solving of any guest problems and is able to support any query in an efficient and satisfying manner Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them Carries out all operations concerning guests' arrival and departure in compliance with payment procedure Informs guests about formalities, any special conditions relating to their stay and the services available Actively contributes to the qualitative and quantitative targets of the department Additional Information Discover a world where life pulses with passion.
Key Roles & Responsibilities First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
To manage all activities relevant to the Front Desk such as the reception, check in/out, cashiering, foreign exchange, and assisting guests with inquiries.
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Nominal Salary: To be agreed

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