We are Accor , a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally.
Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits.
Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose
As the Operations Compliance Officer, you will ensure compliance across Accor Apartments & Realty MLR properties by conducting thorough operational audits, ensuring alignment with company policies, procedures, and regulatory requirements.
This is a Fixed Term Full-Time role, commencing 1st February 2025 and concluding 31st August 2025
Primary Responsibilities
Conduct comprehensive Operational Compliance Audits and ensure timely reporting within five working days of completion.
Provide Property Management System (PMS) support, including responding to queries and resolving issues promptly.
Deliver PMS training to property teams as required, including during audits, and update system codes and charges when necessary.
Ensure compliance with Trust Account Regulations and assist in maintaining property-specific Caretaking and Letting Agreements.
Collaborate with Owner Relations Managers to support property operations and adherence to policies and procedures.
Maintain expert knowledge of the Sihot PMS and undertake any other relevant duties as required to support operational excellence.
Skills and Experience
Proven ability to navigate complex stakeholder environments and build effective relationships across all levels.
Strong passion for hotel operations with a sound understanding of emerging industry trends.
Demonstrated skills in coaching, mentoring, and inspiring teams to achieve excellence.
Confident communicator with excellent negotiation, networking, and relationship-building abilities.
Exceptional time management and multitasking skills, with the flexibility to adapt to change effectively.
High level of personal integrity, entrepreneurial spirit, and the drive to succeed in a dynamic environment.
Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you.
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy.
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
Worldwide Opportunities - We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.
At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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