Mantra on Russell, 222 Russell Street, Melbourne, Victoria, Australia Req #3013
Tuesday, 22 October 2024
We are Accor , a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Purpose As the Conference & Events Sales Executive based at Mantra on Russell in Melbourne, you will ensure that conference inquiries across a range of regions, VIC/TAS/WA/SA/ACT/BNE (with the possibility of other states/cities) smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. Your goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.
Primary Responsibilities Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner Maintain effective communication with clients via phone, email, and in-person interactions Provide passionate, friendly, and courteous service to both external and internal guests Conduct site inspections with potential clients as required Focus on achieving conversion targets, revenue generation, and meeting budgets Assist the Director of Conference & Events in identifying and implementing plans to address revenue opportunities Assist the Conference & Events Coordinator as required Skills & Experience Past experience in a similar role, demonstrating precision in conference & events sales and providing exceptional customer service while exceeding expectations Creativity is key for designing unique event experiences and finding innovative solutions to challenges that may arise Proficiency in budgeting, cost estimation, and financial management Proficient in negotiating with suppliers, vendors, and clients to establish favourable terms that benefit all parties involved A strategic mindset, adept at orchestrating a wide range of events You foster a can-do approach with impeccable attention to detail and exceptional time management skills Flexible availability to accommodate various shifts, including mornings, late evenings, weekends, and public holidays as required At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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