Queensland Corrective Services (Organisation site https://corrections.qld.gov.au/) High Risk Offender Management Unit; Community Corrections; Community Corrections & Specialist Operations; WacolThe Accommodation Services Officer (ASO) provides support and oversight of offenders subject to Supervision Orders issued in accordance with the Dangerous Prisoners (Sexual Offenders) Act 2003. The ASO's work a 24/7 roster and will monitor offenders' compliance with order conditions and accommodation requirements, in addition to providing support and encouragement to offenders to develop independent living skills to successfully reintegrate back into the community.This workforce will engage in a diverse and dynamic range of activities, including engaging with offenders, monitoring the security and movement into the precinct and intervening to reduce the risk of incidents on the precinct. The primary goal is to maintain community safety whilst assisting offenders to develop skills to safely transition into the community successfully.To be successful in this role, the ideal applicant will be someone who can demonstrate the following experience, knowledge and skills:Verbal communication: Assesses audience and provides appropriately tailored and clear information and explanations to a range of individuals and groups, in an effective and confident manner, dealing with challenging behaviour appropriately.Written communication: Prepare succinct and accurate documents in a timely manner.Stakeholder engagement: Engages with a variety of stakeholders and external service providers to achieve positive outcomes.Interpersonal skills: Delivers information to offenders and colleagues in a professional and appropriate manner, engages respectfully, building rapport with others in order to understand issues and suggest courses of action appropriate to their needs.Conflict management: Confidently assesses conflict situations and applies sound judgement and knowledge of guidelines and procedures to effectively manage conflict.Governance: Knowledge, interpretation and application of relevant legislation, policies, and procedures.Computer skills: Effectively use departmental computer systems for word processing, email, specialised programs, and internet and intranet functions.Resilience: Demonstrates perseverance in achieving objectives and copes effectively with setbacks and problems.Empathy and cultural awareness: Demonstrates an interest in and appreciation and respect for a range of different cultures and actively seeks to understand and effectively engage with others.Qualifications, professional registration, conditions and other requirements:Experience in a criminal justice environment, human services or other regulatory agency will be highly desired.The incumbent will be required to undertake and successfully complete internal preservice training and associated accreditations, and ongoing training and professional development relevant to the role.Possession of C Class driver's license.This position involves shift work as the role supports the 24/7 monitoring of offenders in the community. Shift penalties apply.How to apply:To be considered for this role, please provide the following information to the selection panel for assessment of your suitability:A cover letter (1-2 pages maximum) outlining how your knowledge, skills and experiences make you a competitive candidate against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability within the context of the essential requirements 'role fit' and responsibilities described under 'about the role'.Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel.Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights https://www.forgov.qld.gov.au/humanrights and diversity https://www.forgov.qld.gov.au/inclusion-and-diversity-commitment.Please ensure you download all attachments and follow the instructions on how to apply.Two positions available.DocumentsBefore applying for this vacancy please ensure you read the documents below.595114 24 - Role Description (PDF, 5.26MB)595114 24 - Applicant Guide (PDF, 322KB)
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