ACCESS COORDINATOR Permanent full-time position | Monthly day off Box Hill Hospital | close to cafes and public transport Busy role in a dynamic environment with a great team! Eastern Health Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs. About the role An opportunity exists for a friendly and enthusiastic Access Coordinator to join the Business Service Centre on a permanent full-time basis. The Business Service Centre is responsible for a number of key systems and processes across the Eastern Health network, providing 24/7 customer service support to the Eastern Health community via face to face, telephone and email channels. As the Access Coordinator you will work as part of a small team to provision building access to Eastern Health staff, students, volunteers and contractors across a number of key sites. This involves data input, programming and printing of access and identification cards, responding to access queries and requests, running reports and troubleshooting faults. The Access Coordinator role is based at Box Hill Hospital, however travel to other Eastern Health sites may occasionally be required. For more information on the Access Coordinator responsibilities, please refer to the attached position description. About you To be successful in this role you will possess: Professional communication style with sound verbal and written communication skills Proven ability to work calmly under pressure with excellent problem solving skills Capacity to plan, program and coordinate workloads Entry level operational knowledge of Gallagher (preferred) Previous experience in a large healthcare organisation (preferred) Previous experince in a building access coordinator or facilities role (preferred) Please refer to the attached position description for further details of the role. Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment. What we offer Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here! Diverse and engaging career opportunities Friendly & supportive team Flexible working hours Salary packaging options Career progression in our teaching hospitals Next Steps If you believe you have the ability to make a difference in this rewarding industry, apply today! Please note: All applications must be submitted online via E-Mercury All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health. You must have Australian work rights to apply for this position. Recruitment agency applications will not be accepted. Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity. Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers. Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the Talent Acquisition team. For additional resources for Aboriginal and Torres Strait Islander applicants click here: Aboriginal Health | Eastern Health Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day **Please note applications will be screened upon receipt and advertising may close prior to the closing date.**
