23 Sep 2024 1531185 Service Delivery Manager - Managed Service Provider £65,000 Per Annum Edinb[...]

Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, that offers Cyber Security solutions and was voted Microsoft Partner of the year!They are currently seeking a permanent Service Delivery Manager to join their team.If you are interested in this opportunity, we encourage you to apply today!Responsibilities:Oversee service managementMaintain client relationshipsEscalation ManagementManage resourcesContinual Service ImprovementHandle financial managementRequired Skills/Experience:ITIL certificationExperience in service managementBackground in working with MSPsSupplier management skillsGood technical understanding - LAN, WAN, Cloud, etc.5+ years of service management experienceBenefits:Health insuranceAnnual LeavePensionUnlimited HolidaySalary:£65,000 per annum
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