16587I | Customer Service/Membership Officer

Details of the offer

A permanent full-time opportunity has become available in Ipswich with a not-for-profit membership-based association. Established for over 76 years, this association has grown to over 78,000 members and in Queensland, they are the peak body in the sporting discipline that they represent.

This role will provide key customer support to branch members, with duties including:

Answering telephones, transferring calls and taking accurate messages Answering enquiries from members (phone, email, post) Processing of memberships (renewals and new applications) Delivering a high level of customer service Data entry, spreadsheeting and word processing Filing, scanning and recordkeeping General administrative support to the team To be considered for this opportunity, you should demonstrate:

Previous customer service experience within an office environment (experience in a membership-based organisation advantageous but not essential) Sound skills in MS Word, MS Excel and MS Outlook with confidence learning new technology (experience with CRM systems preferred) Fast and accurate data entry skills Well-developed organisational skills with a proven ability to organise your time and workload effectively Some experience in accounts processing would be valuable but not essential Availability to commence prior to 08/11/2024 preferred Due to the nature and responsibilities of this position, consent to a national criminal history check will be required prior to any offer of employment being made (and any record of disclosable court outcomes or pending charges will be considered based on relevance to the position being applied for). If you are seeking a local opportunity in Ipswich, working with a well-established and respected organisation that is committed to providing an exceptional level of service to their members and developing their sporting discipline then this could be the perfect opportunity for you. Working a 38 hour week (Monday to Friday), the permanent full-time rate will be $32.60 ($64,417.60 per annum).

Submit your application today or contact our recruitment team (during business hours) on 3812 2920 (or email ******).

We look forward to hearing from you.

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