Opportunity: The Albany Heritage Park is seeking experienced, passionate and customer focused individuals to fulfill the role of Visitor Experience Officer (Retail).
In this role, you will report directly to the Team Leader – NAC Operations.
Your main responsibilities will include but not limited to:
Providing outstanding customer service to visitors and customers of the Albany Heritage Park;Preparing the Forts Store or National Anzac Centre for daily visitation and operation;Performing retail and ticket sales;Providing general tourism information to visitors of Albany;Undertaking general administrative duties as required.About You: To be successful in this role, applicants will need excellent interpersonal skills, strong customer service focus and commitment, experience with cash handling and POS, knowledge of Albany and its attractions, sound technology skills and previous experience in a retail role.
If this sounds like you, please apply.
About Us: The City of Albany is one of Western Australia's most important and historic regional Cities.
The services, facilities and activities that we offer are continually evolving and expanding.
As an employee of the City, you can help us to reach our full potential.
We employ around 450 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed.
We are committed to a more diverse workforce and promote diversity and equal opportunity employment.
What We Offer: The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance.
You will also enjoy a range of other benefits including:
Superannuation co-contributions of up to $4,500 per financial yearProfessional development opportunities, including training, memberships, and study assistanceExcellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks' annual leave per yearEmployee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessmentsAccess to our Employee Assistance Program (EAP) for you and your familyDiscounted ALAC MembershipsFestive leave daysGenerous study assistanceEmployee recognition programDiscounted Private Health InsuranceNovated Leasing (where applicable)Interested?
Before applying please review the full job information.
Please Note: To be eligible for an interview, your cover letter must clearly address the key points outlined in the Conditions and How to Apply Document.
The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.
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