Eden Ritchie is seeking a Training Specialist to work within a multi-disciplinary team that includes varying degrees of matrix management and the need to be flexible in working across boundaries to deliver an outcome.12 month contractBrisbane CBD locationAs the Training Specialist, your key responsibilities will include:Work collaboratively to ensure an overall coordinated approach for analysis, design and development of training to support the training program.Facilitate instructor-led training, conduct assessments and post-training coaching sessions and assist with training logistical coordination.Translate technical requirements and information into clear and simple language to develop high quality, modern and aesthetically pleasing instructor-led training packages (not limited to Slide Packs, Facilitator Guides, Participant Workbooks and Quick Reference Guides) using research-proven methods of instructional design.Incorporate Subject Matter Expertise feedback into existing training packages and update for continuous currency and improvement.Actively participate in working groups to support holistic and in-depth knowledge of new systems, processes, software and hardware.Track system defects and resolutions and associated interim instructions to ensure training participants are supported during and post go-live events.Review and quality assure your own and peer-review other team members' output.Collaboratively consult with Project Managers, Business Analysts, Change Managers and Subject Matter Experts to understand learning goals and translate business processes into real-life, interactive operational scenarios.Facilitate webinars and other online training seminars when instructor-led training is not possible.Quality assure eLearning modules and report on user completion and evaluations.Pro-actively resolve relevant training-related issues raised by management and other stakeholders.Prepare comprehensive and professional reports and maintain accurate training and assessment documentation in accordance with appropriate Department record management policies.The successful applicant will demonstrate:Demonstrated ability to prioritise and schedule / organise individual workload to achieve outcomes within negotiated timeframes, monitor project activities with reference to deadlines and provide quality advice and sound recommendations to Project Leads.Comfort with the requirement to work on concurrent training packages and be an enthusiastic problem solver for a wide array of small and large tasks.Thorough knowledge of instructional design methodologies suitable for training package development in an adult learning environment and the ability to provide evidence of this if interviewed.If this role sounds like you, please APPLY NOW submitting your resume in WORD format.If you would like more information or to discuss the role, please contact Luuk Piet on 07 3230 0028.Job Reference: 616823#J-18808-Ljbffr
