Trade Counter Assistant

Trade Counter AssistantAbout Reece HVACWe keep it cool (and warm)We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. Whether it's heating during winter or cooling during summer, Reece HVAC works hard to control the environment inside buildings.About the roleAs part of the HVAC team in [Melbourne], you'll help builders and other tradespeople access the products they need for their projects, as well as other tasks that keep customers happy and the branch running smoothly.Your day-to-dayAt typical day will involve:Providing customer service and information about productsProviding quotes both in person and over the phoneUndertaking pick packing and stock control activitiesHelping keep the branch tidy and safeMaking occasional deliveries to customers using a company vehicleWe'd love to hear from you if you're someone who:Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phoneCan pick orders, maintain shop floor displays and ensure information provided is accurateCan use a computer and is happy to learn new systemsHas a clean valid driver's licence and is open to working various shifts, including weekendsWants to develop their career - either locally, within our network or head officeOur perks and benefits:Performance based bonusesFlexibility around shiftsPaid annual leaveContinuous learning and development programs to support your career goalsGenerous discounts for those looking to renovate their bathroom or kitchenReece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and morePaid parental leaveReece GroupOur journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.