Technical Service Representative - Excavator SpecialistAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.
We encourage people with diverse backgrounds to apply for this role.The OpportunityThis position is integral to our Technical Service team, dedicated to delivering exceptional service to customers for the optimal performance of equipment in terms of safety, productivity, and reliability.As the Komatsu Technical Service Representative, you will spearhead service provision, oversee customer relationship management, drive operational excellence, and foster continuous improvement of our fleet of excavators on site.
Adaptability in navigating a dynamic environment is essential for success in this role.Role Located: CuraghRoster: Monday - FridayRemuneration: Base Salary + Super + Vehicle + Residential Allowance (Emerald and Biloela) Phone + Laptop + Bonus + Unlimited training coursesKomatsu can provide you with:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsYearly Bonus: Potential to receive a yearly bonusReferral Program: $3000 referral payment for referring a successful new employee to KomatsuYour Knowledge, Skills and Abilities:Possess a high degree of mechanical and electrical aptitudeDemonstrated experience in diagnosing and troubleshooting complicated hydraulic, mechanical and electrical technical problems on Komatsu mining equipmentDesirable expertise with Komatsu excavatorsValid Driver's LicenceAbility to analyse and troubleshoot complex hydraulic, mechanical, and electrical issues, providing effective solutionsFamiliarity with maintenance targets, including availability, reliability, parts management, and component life cycle managementProficiency in cultivating robust relationships with both internal teams and external customersAlways have a high standard of Customer service whilst always promoting Komatsu Products and ServicesA commitment to HSE by demonstrating safe behaviour at all timesWe're looking for someone who shares our values of Ambition, Perseverance, Collaboration and Authenticity.
You have integrity, a deep respect for diverse perspectives and care about the people you work with.
You are team-oriented, innovative and a naturally engaging person.
Not only are you proud of the high performance and uncompromising quality of the work you do, but you strive to live the shared values of your organisation and are focused on helping the company improve productivity and safety worldwide.
#J-18808-Ljbffr