THE COMPANY After finding great success, this multinational brand has decided to expand in Australia and develop an IT team in Sydney. Work amongst some of the latest technologies and be apart of a business that are the leaders in their industry. The IT Service Desk Lead recruited will be responsible for providing their customers with high quality technical support as leading 5 junior technicians. You will be working closely with other IT business functions to help maintain all day-to-day business administration and support of the IT infrastructure. This role offers working flexibility to work from home and in the office up to 1-2 days a week as well as a competitive salary. THE ROLE The IT Team Lead recruited will oversee managing the Australian corporate IT network and be responsible to 5 junior technicians. The role includes supporting the software, networks servers and infrastructure. The role will include hardware builds as well as vendor management. Responsibilities include: Managing the Australian corporate IT environment Troubleshoot, install, configure, build, maintain, and secure physical and virtual infrastructure. Maintain and update IT operations procedural documents including server installation and configuration details, backup strategies, network diagrams and server and PC patch upgrades. Assist the Director of IT with procurement by specifying network hardware and software and obtaining vendor quotes. YOUR PROFILE This role would be the right fit for an enthusiastic individual who has experience being a Wintel administrator with broad IT infrastructure experience. The following is required: At least 3 years' experience in a similar operations-based role in a Microsoft AD network environment. At least 2 years' experience working with Microsoft 365 technologies including SharePoint. In depth technical knowledge of PC and server hardware and operating systems, in particular Windows server. Excellent customer service & communication skills Displays willingness to learn, Resilience and motivated. Excellent stakeholder and vendor management skills Please sed your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
