Workplace Training & Assessment (Education & Training)
With more than 215,000 members we've been a part of the Tasmanian community for 100 years – we're Tasmania's shoulder to lean on and voice when it matters.
Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive.
With our local knowledge and as the state's number one brand we're here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
As RACT continues to transform and create more value for Tasmanians, we have a unique opportunity for someone to join our team in a permanent role as the Senior Training Specialist.
This role is responsible for designing, implementing and evaluating all facets of learning to support the delivery of high-quality learning solutions and outcomes for frontline and back-office teams.
About the role:
Ensure best practice learning functions are applied across a distributed frontline and back office team.
Collaborate with stakeholders including project and change professionals to create fit for purpose training packages that will maximise the uptake of content and create a great experience for participants.
Support facilitation of developed training packages across frontline and back office teams.
Support the continued development, deployment and maintenance of Operations induction and upskill training programs for frontline and back office teams.
Build strong business relationships with leadership, frontline team members and other key stakeholders to elicit trust and support.
Develop, monitor, review and evaluate training outcomes and apply adjustments where required to ensure continuous improvement and best practice.
Ensure that training materials support the transition of new systems, applications and processes into business-as-usual activity so that changes are effectively implemented and embedded.
Contribute to the identification, assessment, mitigation, escalation and management controls of risk and compliance obligations in the context of training design and delivery.
Ensure understanding of RACT's workplace policies and ensure compliance to policies.
Contribute to knowledge management approach for embedment of training artefacts to support day to day referencing of content.
Successful candidates will have:
3 – 5 years of demonstrated learning and development experience within a distributed workforce.
Demonstrated experience in developing and implementing training strategies including identification of need, stakeholder assessment, training needs analysis and evaluation of outcomes.
Demonstrated ability to work with ambiguity taking a pragmatic approach to translating project or change requirements into high level training plans/materials for refinement as content evolves.
Knowledge of adult learning principles and instructional design methodology.
Understanding of learning management systems and other technology platforms used for training delivery and administration.
Experience in creating and delivering e-learning and virtual training programs.
Excellent communication and facilitation skills, time management and proficient use of the Microsoft suite of tools.
At RACT, we're not just a workplace – we're a community.
When you join our team, you become part of something bigger.
Your ideas and the work you do will help shape our community and environment.
Here's why you'll love being part of our team:
Flexible work : Life isn't one size fits all, and neither is our work.
Balance your commitments with our flexible work environment.
Career growth : We invest in your development because your success is our success.
Superannuation contribution matching: For every dollar you contribute to your superannuation, we'll match it up to 2%.
Staff discounts : Enjoy significant discounts on RACT products.
Extra leave : Three extra days on top of annual leave – because self care matters.
Dog-friendly days : You read that right.
Bring your furry friend to the office – tail wags guaranteed!
Volunteer opportunities : Make a difference beyond the office walls.
By joining RACT you'll be a part of an inclusive culture that celebrates diversity – every individual is valued and respected.
We invite people from all backgrounds to apply.
Ready to join the RACT family?
We would love to hear from you!
Reach out to our People and Culture Team at if you have any questions about this role or working with RACT.
Please submit your applications by 5pm Tuesday 17 September 2024.
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