Senior Systems Administrator (Australia) - Ts/Sci With Polygraph

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments. Job Responsibilities & Duties: System Administrative duties to include management of Windows and Linux workstations on EVDI and physical Troubleshooting application functionality, crash and performance I nvestigate user performance and work with external teams to improve user experience Assist customers with Tier 2 incident resolution for Linux and windows applications. Provide remote end user desktop support Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests. Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments. Participates in special projects as required. Willingness to provide initial triage, response, and notifications for incidents Required/Desired Skills Candidates should have 4-7 years related experience and knowledge/understanding of: Active Directory Administration DNS, DHCP, DFS, LDAP Windows 10, Server 2012, Server 2016, Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer Linux Operating system Understanding of Service Now, NETS or other ticketing process ITIL v3 or higher The following knowledge/skill set is not required but is a plus Microsoft System Center Configuration Manager PowerShell Virtualization Environments (VMware, Citrix) Profile management utilizing the VMware User Experience Management (UEM) toolset Microsoft Exchange Telephone/Video support Networking Familiarity with site specific customer and mission Certification Requirement (*required day 1) IAT II #J-18808-Ljbffr