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Optus & AI
At Optus, our vision is to become Australia's most loved everyday brand with lasting customer relationships. For decades we've said yes when others have said no. This optimistic challenger spirit makes us who we are today.
We've been using AI to improve the lives of our customers for almost ten years. From understanding the root cause of customer issues and proactively resolving them, to using it to inform our investment decisions, AI is embedded into what we do.
With new cutting-edge tech at our fingertips, exciting partnerships under our belt and around every corner (Google and Samsung to name a couple), and a growing collective of talented people, we're taking AI at Optus to the next level.
We're bringing together the most curious-minded people to solve real problems, connect Australians like never before, and help shape the future of Optus while we're at it. And your future too. We're already on our way, and ahead of lots of the competition. Now's the time to go bigger than ever.
This is no 'quick win' – we're in this for the long haul because we know the positive impact it can make on our customers, communities and colleagues. We're committed to doing it responsibly and ethically and we want you to be a part of it. You're invited to join the Optus AI division.
Big opportunities
We're serious when we say we're looking for people to define the future of AI at Optus. We're rapidly scaling our AI capabilities and have cutting-edge tech at our fingertips. We've worked on world firsts with the world's best thinkers like Google and Amazon. And have more exciting partnerships in the pipeline. Our leaders are investing in innovation in a big way and they're backing our every move. It's an exciting time to come aboard.
Your day to day will consist of... Transforming creative designs and UX wireframes into dynamic, responsive web applications that deliver a seamless user experience. Building and fine-tuning RESTful APIs to support smooth frontend interactions, keeping performance and scalability at the forefront. Developing high-quality web based applications with a focus on precision, meeting agreed timelines and requirements while pushing for excellence. Collaborating closely with stakeholders, translating their needs into innovative solutions that delight our users. Engaging in team discussions and tech evaluations, bringing new ideas to the table to stay on the cutting edge of web development. Working within a cross-functional team, contributing both individually and collaboratively to achieve shared goals. What makes you perfect for the role? Extensive experience in enterprise-level web development, with strong skills in React, Redux, Node.js, TypeScript, and a solid understanding of frontend architecture. In depth knowledge of microservices and API gateways, hands on experience in Java, Spring Boot and developing robust APIs. Strong experience in web optimization, automated testing with tools like Jest and Cypress. Familiar with HTTPS, SSL, MSSL and security protocols. Good understanding of SEO. A track record of successfully working within cross skilled teams, encouraging an environment of learning and innovation. Proficiency in agile development methods, with a knack for creating and optimizing CI/CD pipelines and a commitment to accessibility standards (WCAG 2.1 AA). Hands-on expertise with cloud services like AWS or GCP, ensuring solutions are not only built to perform but also to scale. Outstanding communication skills and a passion for sharing your knowledge and mentoring newer team members. Experience with personalization, customer experience and CMS would be a bonus. Optus is a place where we let you do you. We offer a range of benefits including: 3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave with up to 14 weeks for the primary caregiver. All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'. Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University). Connect at work through one of our employee-led volunteer groups: Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network. Vibrant campus life and a variety of facilities including restaurants, cafes, gymnasium, GP, and post office. Easy travel to Sydney Campus: Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn! Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match.
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.
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