Be part of a key strategic team that supports our customers across all core markets within REA Group We are looking for a highly motivated and experienced Senior Product Manager to lead our data transformation program Permanent role based in Melbourne We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact.
Where the team fits in The Customer 360 tribe is a platform team that supports our customers across all core markets. The team is responsible for providing critical capabilities that support multiple product and customer-facing teams. This includes contract and product management, customer lifecycle management, and our CRM platform (Salesforce) used by our Sales, Marketing, Customer Operations and Success teams.
We are seeking a highly motivated and experienced Senior Product Manager to lead our data transformation program. The successful candidate will play a critical role in uplifting our customer data to enable seamless customer experiences across digital, sales, success, and support channels.
What the role is all about Lead the customer data transformation program, developing and managing scope, discovery, the product roadmap, including horizons, milestones, and outcomes.Build close partnerships with our key internal stakeholder groups, understand their strategic goals, customer needs and constraints.Work closely with architecture and engineering to deliver an uplifted customer experience and ensure seamless integration across all systems and touchpoints.Establish and enforce best practices for data accuracy, consistency, and security.Facilitate communication and coordination between teams to address challenges and leverage opportunities.Provide regular updates to leadership on program status, OKR tracking, and strategic insights.Shape stakeholder goals and products toward the capabilities and architecture of the platform.Contribute to the Customer 360 tribe strategy by participating in the tribe leadership team.Who we're looking for Experience in Product Management / Product Development or equivalent.Excellent presentation, communication and problem-solving skills.Demonstrated experience managing large, complex programs of work and delivering value incrementally.Analytical mindset with a keen eye for detail and a passion for using data to drive business decisions.Good understanding of data architecture principles, data integration techniques, and data governance frameworks.Growth mindset, resilience, and an appreciation for change in a large organisation.Ability to work productively in a fast-paced and agile environment.The REA experience The physical, mental, emotional, and financial health of our people is something we'll never stop caring about. We're committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer: A hybrid and flexible approach to working.Flexible parental leave offering for primary and secondary carers.Programs to support mental, emotional, financial and physical health & wellbeing.Volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.Hack Days to bring your big ideas to life.Performance recognition programs.Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity, and inclusion. We believe teams with diverse ideas and experiences are more creative and effective.
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