Senior Customer Service Officer (503811)

Senior Customer Service Officer (503811)
Company:

Department of Health, Tasmania


Details of the offer

The role: Train, guide and support warehouse staff on all warehousing processes, including identifying operational and staff training requirements to the Team Leader – TasEquip – to facilitate the safe, efficient, and effective operation of the warehouse.Undertake day-to-day operations of equipment handling, delivery/collection, customer service and administrative duties including data input on all systems in line with agency guidelines and policies.Provide sound advice and accurate information on administrative and operational warehousing enquiries from TasEquip staff, prescribers and clients to ensure prompt and efficient customer service.In accordance with relevant policies, procedures, and legislation, undertake financial processes including those associated with the NDIS, prepare and process applications and purchasing orders.Actively participate in, and contribute to, TasEquip process development in conjunction with the other TasEquip Senior Customer Service Officers and Team Leaders – TasEquip to ensure Statewide consistency and efficiency.The Service: This role within TasEquip North offers: An opportunity to provide an essential service to the community as TasEquip North provides equipment to vulnerable Tasmanians across northern Tasmania.A small dynamic team who works together.To start your leadership journey by working with the Team Leader to support, guide and train the team.Details of Appointment:
Fixed term, full time, day worker (with on call) position working 76 hours per fortnight, commencing as soon as possible until 30 June 2025.
Notwithstanding hours may be negotiated with the successful applicant.Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or fixed term full time, part time and casual vacancies.Location: Launceston, Tasmania.
Salary: $71,661 - $77,455 per annum. Our Employer 11.5% superannuation contribution is on top of this amount.
Salary range is in accordance with Public Sector Unions Wages Agreement 2022.Eligibility:
Successful applicants will be required to meet the essential criteria:
Current Registration to Work with Vulnerable People - NDIS.Applicants should note the following criteria are desirable:
Current Driver's Licence.How To Apply:
Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.
Please note: We do not require a separate statement addressing the selection criteria.All attachments must be in Microsoft Word or PDF format.Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.For more information, please contact:
Shane van den Bosch
TasEquip Team Leader North
Phone: 0474 754 844
E-mail: ******
Important information:
The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly. #J-18808-Ljbffr


Job Function:

Requirements

Senior Customer Service Officer (503811)
Company:

Department of Health, Tasmania


Trainee Bus Driver - Women Up Front

Register by applying below! Kinetic, the leading and most environmentally friendly bus operator in Australia and New Zealand, is thrilled to present a uniqu...


From Tideri Jobbörse - Tasmania

Published 9 days ago

Barista/Front Of House

Job Title: Barista/Customer Service Team Member About Us: Inside Cafe is a vibrant and successful business that showcases the very best coffee and hospitalit...


From Tideri Jobbörse - Tasmania

Published 9 days ago

Concierge Attendant

Job Description - Concierge Attendant (HOT0AVAZ) Work LocationsDoubleTree by Hilton Hobart 179 Macquarie St, Hobart TAS 7000 We are looking for passionate ho...


From Hilton Worldwide, Inc. - Tasmania

Published 9 days ago

Retail Team Member - Sandy Bay

Hi, we're Ampol.We are powered by our people!As one of Australia's largest convenience retailers, we're committed to making life easier for our customers. Wh...


From Workforce Australia For Individuals - Tasmania

Published 8 days ago

Built at: 2024-09-20T01:32:08.188Z