Quality Support Officer Continuing, full time appointment Professional Employee Level 5 - $72,061 – $83,249 pa Plus 17% superannuation and 6 weeks annual leave Waterfront Campus Help support learning and teaching initiatives within the Faculty of Arts and Society at Charles Darwin University (CDU). About the Position
As the Quality Support Officer you will be responsible for the support of Higher Education (HE) learning and teaching initiatives within the Faculty. Working under the supervision of the Quality Manager and in consultation with other relevant staff, responsibilities include supporting the development, accreditation and review of HE courses and units, providing executive support to relevant Faculty committees, supporting student-centered activities within the Faculty, providing administrative support for academic integrity issues, and liaising with other cognate areas on matters relating to learning and teaching.
The role supports the Faculty to drive quality in its courses, student experience and partnerships, with a strong focus on quality, adherence to regulations, student experience, and promotion of a strong team-based approach to meeting deadlines. The role includes data entry as well as obtaining and compiling relevant source material, such as course and unit accreditation and registration materials for course system entry and web publication.
About You
To be successful, you will require:
Demonstrated high level of digital literacy, including word processing and electronic document management. Experience in supporting committees, the collection and synthesis of information/data and the preparation of high-quality resources and reports. Demonstrated high level interpersonal, verbal, and written communication skills including the ability to communicate in a culturally sensitive manner with internal and external stakeholders to whom English may not be the first language. Strong organisational skills, including the ability to meet deadlines and manage competing demands without compromising standards of service or quality. Proven ability to work autonomously with demonstrated flexibility and the ability to work in a challenging environment with problem-solving skills to achieve specific outcomes, initiative, discretion, and judgement. To view the responsibilities of the role, please click on the: Position Profile . This position is subject to Charles Darwin University Affirmative Action Priority Recruitment measures, in accordance with s57 of the Anti-Discrimination Act 1992 (NT) 1992.
First Nations applicants are strongly encouraged to apply & will be granted priority consideration for this vacancy.
For information on Affirmative Action Priority Recruitment at CDU and how to apply, please visit
Remuneration
Appointment to this role will be at Professional Employee Level 5. The base salary will be in the range of $72,061 – $83,249 per annum. The total remuneration package will be in the range of $84,311 - $97,401 per annum, including 17% superannuation. What's in it for you?
• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people's lives for the better through training, education and research
• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Free on-campus parking in designated areas
• Employee Assistance Program
• Salary Packaging opportunities
How to Apply
All applications must be received online via the 'apply' button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.
For a confidential discussion about the position please contact Tu Ann Calinga on 08 8946 8869 or email
Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU's Workplace Adjustment Policy and Procedure can be found at If you would like to discuss adjustments, please contact the People Services Team on 08 8946 7154 or email
Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We're about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
You make CDU. And we want you to be exactly who you are.
Applications Close: Sunday 21st July 2024 Please note shortlisting and interviews will take place as and when suitable applications are received so, please don't delay submitting your application. The position may close before the advertised date if suitable candidates are found sooner. My Profile Create and manage profiles for future opportunities.
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