Quality Analyst

Job Role - Quality Analyst
Location:
Melbourne
Mandatory Skills:
4-6 years of experience in Telecom domain covering process design, consultancy & improvements.
Six Sigma, eTOM (BPF), ITIL certified.
Experience in quality control process in Telecom assurance domain.
Roles and Responsibilities:
Develop quality score cards and dashboards.
Get the processes reviewed & approved from customer stakeholders.
Determine quality Audit % based on individual scores.
Prepare Work Instructions for quality audits.
Identify opportunities for quality improvement.
Facilitate CSI initiatives.
Assess data quality and integrity among various tools and systems.
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