We are seeking an experienced Support Officer to join the Property and Security team located at the Reef Authority's main office in Townsville.
This position provides support to the Business Operations team in all aspects of sustainable property management, protective security, and business continuity.
This role provides a corporate service to the whole-of-agency.The position supports the delivery of a range of matters related to the Reef Authority's sustainable property management requirements.
It encompasses day-to-day tasks, including supporting the administration of the corporate vehicle fleet, assisting with asset and facilities management, and overall services to the Reef Authority staff to enable their day-to-day work.This is an office-based position located in Townsville providing frontline services to staff and stakeholders contacting the Reef Authority with a variety of requests.
Due to operational requirements, there are no working from home arrangements available for this position.The key duties of the position include: Facilitate property services requests and queries across a range of interfaces including shared mailboxes, workflow software, Property Services Provider work order platforms, phone, and in-person requests.Review and assist with requests, or escalate as required, such as directing customers to appropriate sections, relocation of small office furniture (e.g., office chairs) or other workstation equipment, directing deliveries, placing requests for maintenance, and escorting contractors and visitors to the work area.Perform administrative and functional tasks in relation to the Reef Authority's fleet vehicles and inventory, including delivering vehicles for detailing, fuelling, charging, and maintenance.Direct staff to appropriate property services facilities and training, assist with training packages, and deliver in-person training to staff (such as vehicle and equipment inductions).Assist with maintaining security administration documents and day-to-day administrative processes including assistance in the preparation of procurement and finance requests and completing forms and documentation.Provide team member support for sustainability initiatives, assist with sizing and issuing corporate uniforms, ordering stationery, and organizing postage.Demonstrate personal initiative and problem-solving skills in a team environment, a commitment to teamwork, and flexibility in supporting others within the organization.As an APS employee, you may be reassigned to a different set of duties at the same classification level at the discretion of the agency head (CEO), taking account of operational requirements in the agency.
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