Location: Russell/Australian Capital Territory
Employment type: Full-Time
Job Description Req#: MGP6X
Since 1959, Australian Military Bank has provided members with fantastic service, great rates, and competitive banking and insurance products.
As a member-owned financial institution, we're all about putting members first and helping them to achieve their financial goals.
Your Role:
Personal Bankers are directly responsible for proactively contributing to the growth of the region through needs-based member contact, timely and professional general advice, exceptional service delivery, and ongoing relationship management.
Personal Bankers will assume responsibility for the branches Consumer Lending portfolio (Credit Cards and Personal Loans).
They will also identify and refer Home Lending opportunities to their local Lending Specialist, Mobile Banker, or Regional Member Experience Manager.
Additionally, Personal Bankers are responsible for New Memberships, Deposit Accounts, General Insurance, and referrals to the Retirement Product Specialist.
Portfolio Growth:
Achieve growth targets with respect to: Consumer lending products Referrals of home loan products to the mobile banker/lending specialist New memberships General Insurance RSA referrals Deposit growth Proactively seek referrals from existing members and other relevant people/businesses Service:
Proactively identify, build and maintain referral networks in the Defence community Fulfilment of business development plans as agreed with Manager Completion of 30/60 day member follow-up calls Timely actioning of Connect Leads (Outbound calling program) Branch Operations:
Teller duties/completing cash transactions Account opening and closing Account and member maintenance (e.g.
updating personal information, card ordering, establishing periodical payments/pay splits/sweeps, etc) Adheres to current policy, procedures and legal requirements Complete tasks within agreed service levels About You:
We're looking for bright minds, promoters of digital banking, and talented individuals to join our team.
Technical Skills:
Understanding of credit products, application process, and assessment requirements Knowledge of Australian Military Bank's products, processes, and systems Education & Qualification:
Year 12 or equivalent Tier 2 accreditation Cert IV in Financial Services (Desirable) Work Experience:
At least 6 months of Retail Banking sales experience At least 1 year of experience in customer service and sales Benefits:
Staff Banking product + Services discounts Novated Leasing options 4 weeks Paid Parental + Purchased Leave option Referral Reward Program Employee Assistance Program Annual Flu Shot + Blood Donor Leave Uniform allowance + Polo Shirt provided Service Awards Probity check:
As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police, Qualification, and Bankruptcy checks prior to commencement of employment.
This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank.
We move quickly with our interview process; if you are keen, please submit your CV today!
Australian Military Bank values diversity and is an equal employment opportunity employer.
About the company Australian Military Bank has been providing banking services to the Australian Defence Force since 1959.
Australian Military Bank offers DHOAS Home Loans, Home Loans, Personal Loans, and more.
Call Australian Military Bank: 1300 13 23 28.
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