Are you based inLITHGOW,BATHURST,GOSFORD,orMAITLAND? The Department of Customer Service is looking for a Testing & Quality Assurance Manager to join our growing team!
Benefits
Key technology leadership role leading the delivery of exciting transformation initiatives across Government services.
Fantastic ongoing clerk grade 11/12 Opportunity.
Regional NSW Opportunities: we celebrate diversity and embrace flexible working - talk to us about what flexibility could look like for you.
Excellent career development and learning development opportunities.
About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.
DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
This role is an exciting opportunity to work with the broader Digital Delivery, Innovation and Architecture team who focus on efficiently testing and delivering quality products following latest industry practices. This includes a range of services, support and skill augmentation services tailored to each agencies’ business needs and ICT roadmap. We enable agencies to deliver personalised digital experience’s to NSW and this role will be pivotal in achieving this!
Understand more about the Department of Customer Service – here.
Your responsibilities will include:
Leading and overseeing the capabilities across all aspects of testing (including test strategy development, planning, execution, environment management, test automation, UAT and Defect Management, implementation and post-implementation support)
Work with business and technology partners to design solutions that can meet current and future testing needs, presenting technical solutions to a range of stakeholders and customers (technical and non-technical)
Implementing improvements in test automation development processes and tools with the aim of reducing development effort and cycles of test execution and increasing delivery speed.
Lead, develop and mentor a team of practitioners to build the testing and automation capability, and effectively manage and lead a large group of partners and vendors in this space.
Developing and maintaining key relationships to influence and negotiate favourable project outcomes.
Providing expert advice to resolve issues, mitigating and controlling risks and escalating concerns surrounding key deliverables in a proactive manner
Presenting detailed updates to steering committees and key stakeholders to highlight risks, milestones and performance outcomes
For more information on the role and its accountabilities, click here to view the role description.
About you:
A passionate leader and mentor with extensive hands on knowledge of supporting the design and implementation of testing solutions.
Highly skilled in being able to seek and achieve pragmatic approaches to solving problems.
A deep understanding of QA principles with strong experience in managing end to end testing with partner and downstream applications.
Proven success to lead distributed and cross-functional teams to drive transformative change with high-quality commercial outcomes.
Experience in delivery through Agile and DevOps methodologies, and well-versed related toolsets (JIRA, Confluence, Git, Jenkins).
Ability to establish strong relationships with broad and varying stakeholders.
Tertiary-level qualifications in computer science or relevant industry recognized certifications
Experience in the following technologies are advantageous: Tricentis TOSCA,Selenium, Salesforce,.Net,Java.
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!
Closing date: Monday 21st June [at 9.59am]
Salary range: $128,473– $148,578 + super, commensurate with experience.
What we need from you:
To start your journey towards becoming our Testing & Quality Assurance Manager, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
For anyenquiries regarding this role, please contact Emma Corke, Talent Acquisition Advisorat **********
Our Commitmentto Diversity, Inclusion & Flexibility
We arecommitted to diversity, inclusion, and new ways of working.
The Department of Customer Service serves all the people of NSW and we want toreflect that diversity in our people. We welcome and encourage applicationsfrom people with disability, Aboriginal and Torres Strait Islander peoples,culturally and linguistically diverse groups, the LGBTIQ+ community, veterans,carers, refugees, people in regional NSW and people of all ages. We strive tobe an inclusive workplace where all our people can bring their authentic selvesto work without judgement.
We understand that there are different ways of getting the job done and offerflexible working arrangements where and when possible.
If you do require an ability adjustment during the recruitment process,please notify us on your application form.
