Our Why? Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.? ? About the Role (your why)?? The Licensing Consultant is responsible for achieving an agreed revenue target or sales quota by identifying and gaining Software Licensing business from new and existing clients. This role involves ensuring complete customer satisfaction when dealing with the organisation.? What you'll do??? ? Working closely with new and existing clients to determine their present and future Software Licensing needs and proposing suitable services and upgrades in order to maintain and grow revenue for the organisation. Moving our customers from transacting licenses to our Asset Management Service is key to delivering the best in market Licensing Service, promoting Asset Management Services to clients giving us the insights to cloud products they currently consume to advise on how to optimise their spend across all vendors. Maintaining regular contact with clients, providing licensing program updates and planning for all software renewals. Understanding the customer's Software Licensing objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status. Negotiating price and volume discounts (where applicable) in accordance with the organisation's policies and liaising with Technical Support staff regarding technical issues to ensure client retention and continued business. Identifying and gaining new Software Licensing business through working with the PSG Account Managers and Enterprise Sales teams and keeping abreast of competitor's Sales strategies. Coordinating the preparation of Software Licensing proposals, tenders/bids, contracts and Account Management plans. Advising customers of other services, we can deliver to assist with Optimising their software spend and ensuring they are utilising all products purchased What you'll bring?? ? Expert product and industry knowledge. Strong business acumen 4+ years' relevant sales and licensing experience Ability to deal with clients at all levels and translate client needs into a complete solution. Strong analytical and problem-solving skills. Excellent customer relationship building and management skills. Strong influencing and persuasive ability. Effective presentation skills with the ability to convey technical information across various levels. Strong verbal and written communication skills with a wide variety of stakeholders. Strong consultative and planning skills Desirable: Microsoft MCP certification. Software Licensing or Solution Selling certifications Why join us here at Datacom?? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.? We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.? We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.? We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
