About the Role
BOQ Group is looking for a Capability Specialist to deliver critical strategic and compliance capabilities for our entire workforce.
The Capability Design Specialist will consult with key stakeholders across the Group to understand business problems, the desired outcomes from learning interventions, and determine and design the most appropriate learning sequence and experience.
As a Capability Specialist, you'll design, build, deliver and monitor learning curriculums, courses and on-the-job support tools that enable our people to confidently and competently adopt changes in process, systems, behaviours and deliver exceptional outcomes in their roles and for our customers.
This role will not just see you investigate training needs but crafting comprehensive, engaging learning experiences.
From detailed content briefs to immersive digital and instructor-led training, this opportunity will see you designing a curriculum that's as dynamic as our enterprise transformation journey.
It's about bringing learning to life, whether through engaging system walkthroughs or practical, on-the-job support tools.
And it doesn't stop at creation; we're hands-on in rolling out these programs and you'll be coordinating and facilitating these learning experiences whether in person or digitally, ensuring they're not only launched but lived, with quality and compliance at the forefront, driving exceptional outcomes.
About You
In our search for the ideal candidate, we're looking for someone who truly grasps the essence of effective learning solutions.
You'll come equipped with a solid understanding of training needs analysis and the ability to pinpoint the exact moment learning is most impactful.
You will join us with a diverse skill set, encompassing the design and creation of varied learning experiences, whether it's e-learning modules, interactive simulations, or engaging video content.
Proficiency in tools like Articulate 360, Microsoft Office, and digital video editing is preferred, and we'd love to find someone with a sound understanding of Adobe Creative Cloud and web development languages.
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking.
That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.
We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group has been recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Perks
Flexible working arrangements
Discounted financial products
Salary sacrificing options
Paid parental leave with no minimum
Purchase annual leave
Discounted private health insurance plan
Employee Assistance Program (EAP)
Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index
How to Apply
To apply for this role at #boqgroup, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce.
Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, genders and expressions, sexualities, cultures, bodies and abilities.
When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.
These checks may include, but are not limited to: identity verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, and bankruptcy checks.
Please no agency applications.
Job Reference: BOQ04057
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