Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities.
We're better and bolder together.
TPG Telecom started with a belief that we can make things better for Australians.
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs.
It's our why; our reason to exist.
Now, we're proud to be one of Australia's leading mobile and internet providers.
We're not just redefining telco, we're changing its course.
And you play a role in that.
A big one.
The opportunities are plenty for those who are ready to accept the challenge.
Could that be you?
Your opportunity: The Learning Solutions Designer is highly consultative role, with key engagement points being the Learning Solutions Design Manager, Capability Business Partners, Go-To-Market managers and operational change analysts across multiple sales channels, specialists across the broader capability team and wider People Experience team.
This role is a 12 month Fixed Term Contract.
You'll make impact by: Collaborate within the Capability Team to design and develop learning solutions that meet agreed learning and business outcomes.
Consult with identified stakeholders to analyse, develop and deliver all skills development requirements.
Identify Product, Process, System, Compliance skills/knowledge gaps.
Evaluate deployment outcomes and co-ordinate any additional support requirements.
Develop roadmap and milestones to ensure capability and learning initiatives are deployed on time and within any agreed budget.
Maintain and enhance all learning solutions and strategies.
Ensure all capability and learning material is designed in line with Learning Solutions Design team standards and the company brand voice guidelines.
Utilise adult learning and instructional design principles to develop all online learning and face-to-face materials.
Continually manage risk through stakeholder and legal sign off process.
Deliver innovative and highly engaging development programs.
Manage the successful deployment of learning solutions, including the preparation of supporting systems/platforms,effective communication to audience groups and stakeholders What you'll bring: Experience in online design and/or facilitation.
TAE 40110 / TAA 40104 (Cert 4 in Training) would be advantageous.
Telecommunications or Retail/Sales/Contact Centre experience highly desirable.
Tertiary qualified in adult education (desirable but not essential).
Working knowledge of e-learning authoring software and LMS systems and frameworks.
Ability to build solid working relationships and communicate effectively with all levels of the organisation.
What's in it for you?
Flexible hybrid way of working (from home and office) 'Stay Connected Mobile' – Access to a free mobile plan 'Stay Connected NBN' – Access to a free NBN 100 plan Access to TPG Learning Hub platform and internal development opportunities Access to Corporate Partner Discounts Come join us and build a better future.
Apply today.
Don't meet every single requirement?
That's OK!
At TPG Telecom, we're all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background.
If you think this role is a great fit for you but some of the qualifications don't align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us!
Learn more about life at TPG Telecom here.
TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.
Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies.
TPG Telecom is not responsible for any fees related to unsolicited resumes.
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Bring your boldness and stand out in an organisation that supports you to shine.
Access to awesome perks like a free mobile and home internet plan!