This role is an opportunity for those seeking to gain valuable experience in customer identification (Applicable Customer Identification Procedures (ACIP) and Know Your Customer (KYC) at onboarding for non-individual customers - which underpins Suncorp's obligation to Protecting Our Customers. This will also include maintaining and enhancing KYC compliance practices including supporting 1 st LoD engagement in projects and independent reviews.The KYC Training and Capability Analyst will play a crucial role in supporting our organisation's efforts to ensure compliance with KYC regulations and drive operational excellence. This position will be responsible for developing and implementing training programs, change management strategies, and process improvements for both frontline bankers and KYC Operations (Centre of Excellence).What you'll do:Collaborate with subject matter experts to identify training needs and requirements related to KYC compliance.Collaborate with Learning & Development teams in the design, development and delivery of training materials for employees involved in KYC processes and create and deliver onboarding KYC curriculumWork with cross-functional teams to implement process enhancements that streamline KYC procedures while maintaining compliance.Stay updated on evolving KYC regulations and industry best practicesDrive and maintain highly engaged stakeholder relations, including compliance, operations and technology to ensure a coordinated approach to KYCWhat you'll bring:Qualifications in Learning & Development, Training and Assessment or similar discipline.3+ years' experience banking and financial services within AML/CTF functionStrong knowledge of KYC regulations and AML requirements, ensuring compliance and efficiencyExceptional prowess in managing stakeholders, fostering collaborations and maintaining strong relationshipsHigh level strategic mindset, adept in planning and executing initiatives with a keen commercial edge, analytical prowess and impactful presentation skillsWhat we can offerA range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leaveDiscounts and offers on a range of retail favourite stores as well as banking and insurance productsGive back to our communities with payroll giving, donation matching and paid volunteer leaveInvest in your brighter future with ongoing study support and career development programs; andPrioritise your work/life balance with our robust employee assistance program and dedicated employee councilEmployee benefits | Suncorp GroupChase the Sun, apply online today!At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.Important note: In July 2022, Suncorp announced to the market that it had entered into an agreement to sell the Suncorp Bank business to Australia and New Zealand Banking Group Limited (ANZ) (the Sale). The Sale remains subject to regulatory and government approvals (including Australian Competition Tribunal approval). If all approvals for the Sale are received, this role will transition to Suncorp-Metway Limited (SML) which will become part of the ANZ corporate group.By applying for this role, you agree that Suncorp may provide your application details (which may include your personal information) to ANZ if/when the Sale is finalised if (a) the recruitment process is still underway, or (b) your application for this role is successful. You also acknowledge that if/when the Sale is finalised ANZ may conduct pre-employment screening checks as part of their profile process. Please see the Applicant Privacy Statement for more detail. Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr
