Itsm Transformation / Delivery Manager

Location: Canberra City with some WFH
Contract Duration: 12 + 12 months, no response to Criteria
Security Clearance: Must have Negative Vetting Level 2, NV2
Our client, a large top tier Federal Government Department focused on international relations, is seeking an experienced ITSM Transformation / Delivery Manager to start in late October.
Criteria: Minimum 5 years IT service management and/or service delivery experience, with a focus on process optimisation, transformation, risk management, and organisational change management.Strong understanding of IT Service Management and the ITIL Service Lifecycle.Demonstrated ability to lead transformation initiatives, managing technical and project delivery teams.Qualification and/or accreditation in service management, project management, quality management, systems, tools, frameworks, and standards (i.e., ITIL, ISO20000, PMBOK, Prince2, COBIT, etc).IT Project Management experience, including working knowledge in project management systems and tools (e.g.
DevOps, Microsoft Teams, Microsoft Project) is highly desirable.Experience with BMC Remedy and/or Helix would be advantageous.To apply for this interesting ITSM Transformation / Delivery Manager contract opportunity, please apply or call Matt on (02) 6299 1006.
This role closes 3pm 23/09/2024 (Job ID MF9914).
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