Import Officer

Progress your logistics career with this top performing, global leader in freight forwardingYour new companyOperating out of more than 80 countries, this blue-chip freight forwarder specialise in providing a wide range of solutions for their wide customer base. This business is now looking for an experienced, customer-focused Import Officer to join their team in West MelbourneYour new roleYour day-to-day responsibilities for this role are:Working with the invoicing team, raising invoices, focusing on both costs and revenueManaging all incoming communication via phone and email with internal and external stakeholders, providing visibility and updates throughout the service timelineWorking with customers and the wider team to resolve AR and AP queriesPlanning and prioritising shipments and deliveries with a focus on achieving deadlines and KPIsSolving a range of transport issues as they arise, such as weights, documents, and measurements in line with load size, and available spaceWhat you'll need to succeedProven freight forwarding experienceExperience using the Cargowise platformKnowledge of handling FCL and LCL airfreight cartageStrong customer service experience in the logistics spaceThe ability to work collaboratively with a range of stakeholders both internal and externalStrong financial acumenWhat you'll get in returnOpportunity to join one of the best performing freight forwarders in the world$70,000 + SuperA full-time, permanent roleOpportunities for career growth within the businessWFH flexibility (1 day a week)What you need to do nowIf you're interested in this role, please forward an up-to-date copy of your CV to ****** or call 8616 8430 now.If this role isn't quite right for you and would like to hear more about other opportunities in the Supply Chain and Logistics space, please reach out for a confidential discussion about your career.Share this role with your network and become eligible for a $200 E-gift card through our Hays Refer a Friend Program.#2853754