Guest Service Agent

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Work type Full time Locations Hobart Categories Front Office/Reception Guest Service Agent Apply now Job no: 502523
Work type: Full time
Location: Hobart
Categories: Front Office/Reception
The Henry Jones Art Hotel is Australia's first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art works. Couple this with our award-winning accommodation, restaurants and bars, we offer an unparalleled experience that is far more than just five-star luxury accommodation.
What you can expect in a day in this role? In this full time role, no two days will be the same. You'll work across a variety of tasks, including managing reservations, assisting guests as a porter, parking cars as a valet, and greeting and checking in guests as a front desk receptionist.
What you will bring to the role: Excellent communication, interpersonal and time management skills Experience with hotel reservations software RMS preferred but not essential Previous experience in a front office role or customer service is preferred Ability to multitask and work well under pressure A current full manual driver's licence A flexible approach to working hours over a 7-day roster including weekends, public holidays, and evening shifts What you can expect from us: Opportunities for growth and advancement in your hospitality career Free meal while on shift Thrive in a positive and team-oriented work environment Access to exclusive perks offered to Federal Group employees, including discounts, staff meals, and additional benefits to enhance your experience with us. Interested? Take the next steps.. We look forward to hearing from you, so click "Apply" and follow the steps to send us your resume and cover letter addressing what you will bring to a role as a Guest Service Agent.
If this isn't the right role for you but you're interested in working at one of the Federal Group properties, please check out all of our current vacancies on our website
Advertised: 30 Oct 2024 Tasmania Daylight Time
Applications close: Country Club Tasmania genuinely seeks to delight and inspire every guest and is committed to offering the best our location has to offer.
Join our team in this exciting full time role.
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Nominal Salary: To be agreed

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