Job Description - Guest Service Agent (Casual) (HOT0B8ID)
Job Number:HOT0B8ID
Work LocationsDoubleTree by Hilton, Perth Northbridge 100 James St Perth 6003
Beyond Assisting Guests, It's Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness centre. Indulge in delicious grill items, tapas, and cocktails at James St Bar + Kitchen, ensuring a memorable stay with seamless relaxation and convenience.
Welcome to A World of Opportunities Why do we enjoy working here? This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards Smart uniform provided and launderedComplimentary fresh and healthy meals when on-dutyGrow your Career; your next position could be as a Team Leader or Supervisor.Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!25% off Food and Beverages (subject to individual outlets)Discounted Bupa health coverModern and inclusive Team Members' areasRecognition non-stop all year long!Responsibilities Crafting Memorable Moments: The magic of guest relations and exceptional customer service!A Brand AmbassadorMastering the art of auditing and database wizardry, complete with record-keeping magic!Ensuring peace of mind through vigilant safety and security measuresSwiftly addressing guest inquiries and special requests with tailored solutionsAbout You: Proven track record in a comparable position with flexible weekend and overnight availabilityHave full Australian working rights (at least 6 months) and reside in the Perth Metropolitan AreaConfident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patienceStrong English writing, reading and speaking communication, with a bonus for those who are multilingualTech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data securityWHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! H ospitality I ntegrity L eadership T eamwork O wnership N ow
ScheduleFull-time
Brand: Doubletree by Hilton
JobGuest Services, Operations, and Front Office
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