Front Office Attendant - Crown Metropol

BETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and be supported by your leader to grow and develop.
The role Crown is the ultimate destination for luxury hotel experiences, with our 3 established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests.
We're seeking an enthusiastic and dedicated individual to join the Crown Metropol Front Office team.
In this role, you'll provide joyful experiences through your genuine care for guests.
As well as: Provide personalised and seamless check in and check out experience for all guests.
Display an in-depth knowledge of Crown hotel products and facilities, as well as service offerings across the broader Crown complex.
Provide a professional, friendly, and courteous approach to all customers recognising different needs of individuals and attending to them accordingly.
About you You'll bring the following: Previous experience in a premium Hotel or?Tourism and Hospitality environment in a customer service role.
A strong work ethic and a passion to provide exceptional guest experiences.
The ability to multi-task while having a very strong attention to detail.
Understanding of Hotel Property Management Systems (OPERA) would be advantageous.