Food & Beverage Supervisors - The Star Sydney Apply now Job no: 524596
Work type: Permanent Full Time
Location: Sydney
Categories: Management
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As our Food & Beverage Supervisor reporting to the Venue Manager, you will support leading a team to deliver the daily operations of the venue and provide an exceptional guest experience.
This is a fantastic opportunity where you will have the opportunity to create a unique dining experience for our guests, take good care and have a hands on approach when maintaining efficiency of service, general product and technical knowledge.
Venues we are recruiting for:
Black Bar & Grill – Sydney's best steakhouse showcasing wood-fired steaks and seafood with fresh seasonal produce overlooking the beautiful Pyrmont Bay. Awarded "Best Steak Restaurant" and "Goblets and Gourmet Traveler Wine List of the Year" 3 years in a row!!!
In Room Dining - A world of luxe. Look after our guests staying at The Star Grand Hotel and The Darling, Sydney's only Forbes five star boutique hotel and urban resort. Here you will find all the allure of Australia's most glamourous city poured into ravishing cocktail of courtesy, charisma and charm.
Sovereign – Exclusive, luxe and unique space for our VIP Members, with uninterrupted views of the iconic Sydney harbor, a sophisticated sunken bar and a fine dining restaurant offering Asian and Western cuisines.
Sports Bar - Our hub for all mega sporting events. All your pub favourites, bar and entertainment lineups weekly, and over 50 LCD TVS.
Vantage - New pop-up one stop for delicious dining! With flavours spanning the globe, you'll be satisfied with irresistible cuisine at great values. Located on the main gaming floor, just behind Fat Noodle.
A few of your responsibilities:
Assist Venue Manager to lead and support achievement of financial and operational targets
Support the Manager and Assistant Manager in the development of business plans for the outlet and assist with the implementation of the business unit's and division's strategies
Supervise staff and assist the Assistant Restaurant Manager complete all people planning requirements including training, development and performance management of staff
Set specific daily performance objectives for all employees and supervise the service flow and performance standards
Ensure all staff adheres to cash handling procedures, and record all cheque, money, credit card and room charge transactions in the MICROS system in accordance with policy and procedure Ensure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between all shifts. Monitor the quality of food and service to ensure high standards are maintained at all times.
Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials and maintain level of stock.
What we are looking for:
Supervisory experience within in a similar large busy environment, with a thorough knowledge of food and beverages
Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses
Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
Highly organised and eager, with a high attention to detail
Current RSA Statement of Attainment
Flexible availability for work over a 7-day roster
About you:
As an expert in supervisory duties, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you're poised to excel in this role.
Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star. Join us in making a difference.
What we can offer you
FREE buffet meal with a new menu every day at our Employee Dining Room
Uniform laundered and ready for you daily on property
Free transport on Light Rail from Central to The Star
$10/day parking available on property
30% staff discounts across our award-winning venues on all 3 of our properties
Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
Generous Paid Leave for primary and secondary carers
The Star is an Employer of Choice for Gender Diversity awarded by WGEA
Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
Career development, training, and courses via The Star Academy – limitless career opportunities
An organisation that values diversity, teamwork and being your best self
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE!
Click on the link below to make your next career move with The Star.
Advertised: 12 Jun 2024 AUS Eastern Standard Time
Applications close: 31 Jul 2024 AUS Eastern Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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